How quickly does my membership become activated after I sign up?
Once you complete your purchase and registration your membership is active.
Is there a processing fee on every payment or just the first payment?
What are the Blockout Dates on Membership Passes?
The blockout dates are Saturday and Sunday after 12pm.
Does each Family Member need one?
Yes. Each member of your family that plans on participating on attractions will need their own pass.
How many times can I use it?
You can use your pass any day that is not a blackout date or time for 2 hours a day.
Can I use my membership to participate in a Birthday party?
No. Birthday Parties are considered privately booked events.
Do I need a waiver?
Yes. Part of your registration is filling out a waiver.
When do memberships expire?
Upon registration there is a 3 month commitment. After 6 months you may cancel at anytime with a 15 day notice. If it’s not cancelled your pass will automatically be billed each month until you cancel.
When will I be billed for my membership?
You will be billed every month on the same date you signed up.
Can I use cash to pay for my membership?
Monthly Memberships require a valid debit or credit card. Cash payments are not accepted for this program.
How do I cancel my membership? Is it hard?
Absolutely not! Just email us at management@flipfactoryzone.com within 15 days of your billing date. Let us know your name, membership ID, and a good phone number to reach you at so we can confirm your cancellation. There’s no cancellation fee.
Can I transfer my membership to someone else?
No. Memberships are non-transferable and may not be shared with anyone else.
Can I downgrade my membership?
At this time, memberships can not be downgraded.
Can I freeze my membership?
Life Happens, Things come up. After your initial commitment you may cancel your membership at any time. You can sign up again as many times as you’d like when you’re ready again.
Is there an age requirement for membership?
Guests of all ages are welcome to sign up! Each guest over 11 months will require their own membership.
What happens if I loose my membership card?
Each replacement card is $2.00. Your physical membership card is required at the time of admission.
Are lockers included in my membership?
At this time they are not included. You may still rent one during your visit to Flip Factory Zone.
Is the arcade or Axe Throwing included in my membership?
At this time neither Arcade nor Axe Throwing is included. You may pay separately at the front counter for those attractions.
