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Membership FAQ

Membership Frequently asked questions

Once you complete your purchase and registration your membership is active.

There is a .50 processing fee on every credit card transaction at Flip Factory Zone. This would affect each payment.

The blockout dates are Saturday and Sunday after 12pm.

Yes. Each member of your family that plans on participating on attractions will need their own pass.

You can use your pass any day that is not a blackout date or time for 2 hours a day.

No. Birthday Parties are considered privately booked events.

Yes. Part of your registration is filling out a waiver.

Upon registration there is a 3 month commitment. After 3 months you may cancel at anytime with a 15 day notice. If it’s not cancelled your pass will automatically be billed each month until you cancel.

You will be billed every month on the same date you signed up.

Monthly Memberships require a valid debit or credit card. Cash payments are not accepted for this program.

Absolutely not! Just email us at management@flipfactoryzone.com within 15 days of your billing date. Let us know your name, membership ID, and a good phone number to reach you at so we can confirm your cancellation. There’s no cancellation fee.

No. Memberships are non-transferable and may not be shared with anyone else.

At this time, memberships can not be downgraded.

Life Happens, Things come up. After your initial commitment you may cancel your membership at any time. You can sign up again as many times as you’d like when you’re ready again.

Guests of all ages are welcome to sign up! Each guest over 11 months will require their own membership.

Each replacement card is $2.00. Your physical membership card is required at the time of admission.

At this time they are not included. You may still rent one during your visit to Flip Factory Zone.

At this time neither Arcade nor Axe Throwing is included. You may pay separately at the front counter for those attractions.